Do you work after hours and between shifts?+–
Yes. That is the normal arrangement for warehouses, plants, and offices. Tell us when the building is busy and when a crew can actually be on the floor. The schedule is written around that, including early mornings and the gap between shifts.
Can you replace the company we have now?+–
Yes. Say so on the form. A walkthrough is the useful version of this, because we can see what the current route misses. We don't ask you to dramatise how bad they are. The building is enough.
What do you need in order to price a building?+–
Facility type, approximate size, washrooms, floors, operating hours, and how often you want cleaning. Address and postal code so we know the crew can reach it. A budget is not required. If the building has several addresses, say that before we guess.
Do you cover the airport and the rest of the GTA?+–
The core is the Pearson corridor: Mississauga, Brampton, Etobicoke, Vaughan, and Milton. We also contract across Toronto and the rest of the GTA, out to Burlington, Markham, and Whitby. If a site sits past that, ask. We would rather say no than take a building we will service badly.
Do you offer a walkthrough?+–
Request one on the proposal form. For a large warehouse, a plant, or a building you want taken over from another company, a walk is more accurate than a form. We confirm a time once we have the address. We don't advertise it as complimentary until that is the standing offer.
Are you insured and WSIB cleared?+–
Not yet shown here. Before the first visit we agree the cleaning list, the hours, and the site rules in writing. Insurance and WSIB documents will be added to that paperwork once they are in place.
Is there a minimum term?+–
It is written in the agreement, not hidden in a web page. Many facilities start with a defined term and a review after the first month, once the route has been tested against the real building.
Do you clean houses?+–
Yes, as a secondary service: recurring house cleaning, move-out, condos, and post-renovation. It is quoted separately. It is not the work the company is organised around.