Terminal managers, fleet supervisors, and 3PL site leads. A different buyer from the person who runs a storage warehouse.
What usually goes wrong
Storage-warehouse specs miss the driver washroom, the dispatch counter, and the dock that is never empty. Office specs miss the building entirely. Terminals also have a safety line: the crew needs a place to stand that is not a live lane.
What the contract covers
- Dock and cross-dock floors during a gap in the waves
- Driver room, washrooms, and dispatch
- Entry from the yard, including the mud that comes in with people
- Yard-facing glass and the waste area by the door, if it is in the walk
How it is usually scheduled
Often more than one short visit rather than a single long night. Start dates matter here: a terminal replacing a vendor usually wants the first week overlapped, not a cold start on a Monday peak.